Delivery

We will always endeavour to discreetly post your items on the day of ordering via the next possible postal service. Different services, including free collection, are offered.

Orders placed before 2pm (UK time) are mailed the same afternoon (Monday to Friday). Please note that your order might require a signature on receipt. We are happy to deliver to a work address if that is more convenient for you.

 Destination Service Delivery Time Cost
United Kingdom Signed For® 1st Class

(Royal Mail)

1-3 working days £2.95
United Kingdom Signed For® 1st Class: for 2+ items

(Royal Mail)

1-3 working days £5.95
United Kingdom Special Delivery Guaranteed by 1pm®

(Royal Mail)

by 1 pm £7.95
United Kingdom Local Collection (by appointment only)

Central London Business District

9 am – 6 pm   free
Europe (EU) International Tracked & Signed

(Royal Mail)

3-5 working days £12.95
Rest of World International Tracked & Signed

(Royal Mail)

5-7 working days £14.95
 All Destinations  Free Shipping:

On orders over £100 UK/£150 EU and Rest of World

With loyalty coupon

 1-7 working days  free

 

Delivery Times

Please note: – Shipping times cannot be guaranteed. Items may sometimes be held up due to unforeseen circumstances including inclement weather, customs and other postal issues.

Your order will have a tracking number to trace its progress.

Shipping: Import Duty for Customers Outside the EU & Customs

If you live outside of the EU you may be charged duty when the item is imported into your country. It is your responsibility to pay for any import duty and fees.

Duty levels can vary significantly and are applied to the total invoice including shipping, so please check with your country’s Customs and Excise office to find out more.

We subtract VAT (20%) from your order if it is shipped to a non EU address.

Customs may require a description of your goods. Although we will package your items discreetly we will use the wording “clothing” where possible. Please be aware that customs may randomly examine your parcel and it may not arrive quite as prettily/neatly packaged as we sent it.